Better conversations start here...

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Mediation

Support during family, workplace, and business disputes. Lasting, win-win resolutions are achieved through constructive dialogue and collaboration.

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Training

Effective, efficient staff training in soft skills, conflict management, and communication. Tailored to your team's needs. Prevents problems before they start.

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Conflict Coaching

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Conflict Coaching

Helping invidiuals prepare for difficult conversations. Working one-on-one to improve communication skills for better results.

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Melanie MacGillivray received her Chartered Mediator designation in 2004. She is recognized for her ability to bring a calm, focused presence that helps parties navigate difficult situations. Melanie is passionate about the power of interest-based communication and loves to teach others how to prevent and resolve conflict.

She lives on Vancouver Island with her husband, their three almost grown children, and one adorable dog, Nelson. When she's not working, she loves hiking, paddleboarding (which is mostly just her laying down floating in the gentle waves), and tackling ridiculously big landscaping projects.